Privacy Policy

This privacy policy (the “Privacy Policy”) relates to the information collection and use practices of Savor Health in connection with our App, including Ina®.


Capitalized terms not defined in this Privacy Policy shall have the meaning set forth in our Terms of Use.


The Information We Collect and Receive

In the course of operating the App, we will collect (and/or receive) the following types of information. You authorize us to collect and/or receive such information. All types of information set forth below may be referred to as “Information.” 

Personal Information

When you first elect to use the App, including via SMS text message, you will be required to provide us with personal information about yourself. Such information will include your phone number, name, gender, and date of birth, and may include other information such as your email address (collectively, “Personal Information”). We do not attempt to collect any Personal Information from you unless you provide us with the Personal Information voluntarily. If you provide us with the Personal Information of any third party, such as your child, you represent that you have the right to use and provide us with such Personal Information. 

Protected Health Information (PHI)

To use the App effectively, you must provide us with certain health information that relates to your past, present, or future physical or mental health or condition, including but not limited to, your current diagnosis; symptoms; underlying medical conditions, if any; time of diagnosis; treatments you are currently undergoing, if any; treatments you have tried in the past, if any; information about your nutrition and exercise habits; and other information about your health conditions. As you continue to use the App, Ina® will ask you additional questions about your progress, such as whether Ina®’s suggested recipes were helpful to you, or whether your symptoms have changed or improved. All of this information is collectively referred to herein as “Health Information”.

We recognize that Health Information is Protected Health Information (“PHI”) under the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 (“HIPAA”). Savor Health ensures the integrity and confidentiality of all PHI that you provide via the App in accordance with HIPAA and the Standards for Privacy of Individually Identifiable Health Information promulgated thereunder by the U.S. Department of Health and Human Services at 45 CFR § 160 and § 164, and the Health Information Technology for Economic and Clinical Health Act of 2009, in each case as amended from time to time.

Usage Data

We evaluate your use of the App and the Site, compile reports on your activity, collect demographic data, analyze performance metrics, and collect and evaluate other information relating to usage of the Site and the App (“Usage Data”). You consent to our processing of such Usage Data in the manner and for the purposes set out in this Privacy Policy. We may collect Usage Data for every user of the App, whether or not a user has an Account.  


Information from Third Parties 

We may obtain information from third parties, which may be Personal Information, and/or which may be PHI. We may obtain this information from third parties to offer you access to the App through an agreement with such third party, and to confirm your affiliation with that third party. In some circumstances, we may confirm to the third party who provided such information to us whether or not you have made an account on the App. Our use of any Protected Health Information that we obtain from a third party is subject to an agreement between Savor Health and that third party and this Privacy Policy.  

To the extent that any information we obtain from third parties is the same information that we obtain directly from you, then upon you providing the information directly to us, that information will be subject to the terms of this policy as “Information.”


How We Use and Disclose Information

We may use your Information to provide you the App and our services, solicit your Feedback, and to improve our services to you. Also, we may share Information as described below, to the extent not prohibited by applicable laws including, without limitation, HIPAA. 

We may employ other companies and individuals to perform functions on our behalf. Examples may include companies and individuals providing information technology support, maintaining databases, and customer service. These other companies will have access to the Information only as necessary to perform their functions and to the extent permitted by law including HIPAA. Our contracts with all such third parties require them to protect the confidentiality of the Information we provide to them.

We may share some or all of your Information with any of our parent companies, subsidiaries, joint ventures, or other companies under common control with us.

As we develop our businesses, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, sale of assets, dissolution, or similar event, the Information may be part of the transferred assets.

To the extent permitted by law, we may also disclose the Information when required by law, court order, or other government or law enforcement authority or regulatory agency, or whenever we believe that disclosing such Information is necessary or advisable, for example, to protect the rights, property, or safety of Savor Health, our users, or others.

If Savor Health intends on using your Information in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time at which the Information is collected.


De-Identified and Aggregated Information  

In an ongoing effort to better understand our users, our App, and certain trends, we might aggregate and/or de-identify Information, including as derived from Personal Information or PHI. Any Information that is not capable of identifying you, including but not limited to any aggregated and/or de-identified data derived from Personal Information or PHI (the “De-Identified Data”) may be used for any purpose legally allowable in our discretion. We may share and/or license this aggregate data with our affiliates, agents, and business partners, and other third parties. We may also disclose statistics in order to describe our App and our services to current and prospective business partners and to other third parties for other lawful purposes.


How We Protect Your Information

We take commercially reasonable steps to protect the Information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We maintain physical, electronic, and procedural safeguards that comply with applicable state and federal laws and regulations to guard non-public personal financial information from unauthorized access, use, and disclosure. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of our databases, nor can we guarantee that the Information you supply will not be intercepted while being transmitted to and from us over the Internet.


Important Notice to Non-U.S. Residents

The App and our servers are operated in the United States. Please be aware that your Information may be transferred to, processed, maintained, and used on computers, servers, and systems located outside of your state, province, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your country of origin. If you are located outside the United States and choose to use the App, you do so at your own risk.



The App is available for individuals aged 18 years or older. We do not knowingly collect Information from children under the age of 18 through the App. If you are under 18, please do not give us any Information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children to never provide Personal Information or to any third party, including Savor Health, without their permission. If you have reason to believe that a child under the age of 18 has provided Personal Information or Health Information to us, please contact us, and we will endeavor to delete that information from our databases.


External Websites

The App may contain links to third-party websites. These links are provided solely as a convenience to you and not as an endorsement by us of the content on such external websites. Savor Health has no control over the privacy practices or the content of any of our business partners, advertisers, sponsors, or other websites to which we provide links. As such, we are not responsible for the content or the privacy policies of those third-party websites. You should check the applicable third-party privacy policy and terms of use when visiting any other websites.


Changes to This Privacy Policy

This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time, and will notify you of the changes. By accessing or using the App after we make any such changes to this Privacy Policy, you are deemed to have accepted such changes. Please refer back to this Privacy Policy on a regular basis.


Your Rights Under US State Laws 

In the United States, depending on your state of residence, and subject to certain exceptions, you may have some or all of the following rights:  

Right to Know: The right to request that we disclose to you the Personal Information we collect, use, or disclose, and to access the same. 

Right to Request Correction: The right to request that we correct inaccurate Personal Information that we maintain about you.

Right to Request Deletion: The right to request that we delete Personal Information that we have collected from or about you. (Please note that you may not be able to maintain an Account through the Website without our retention of certain Personal Information.)

Right to Portability: The right to obtain a copy of your Personal Information that you previously provided to us in a portable and, to the extent technically feasible, readily usable format that allows you to transmit the data to another controller.  

Right to Opt Out: The right to opt out of the processing of your Personal Information for purposes of targeted advertising and profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To submit a request to exercise your rights set forth in this section, and as applicable, to appeal a consumer rights action, you may email We may require that you verify your identify to respond to your request. If you are entitled to a substantive response, we will deliver the requested information to you within 45 days (or will inform you that an extension of such timeframe is necessary). You may make a request up to twice during a 12-month period. We will not discriminate against you for exercising your rights pursuant to applicable state laws.


How to Contact Us

If you have questions about this Privacy Policy, please e-mail Savor Health at